Shipping and Refunds Policy

Shipping Policy

 

At Halo Labs Wellness LLC, we believe in transparent and simple shipping. That is why we offer Free Standard Shipping on all orders, with no minimum purchase required.

1. Shipping Cost

Standard Shipping: FREE for all orders.

Domestic Shipping: We currently ship to all addresses within the United States, Canada, UK, and Australia

2. Delivery Timeline

To provide accurate delivery estimates, we follow the schedule below:

Order Cutoff Time: 2:00 PM (MST), Monday – Friday.

Handling Time: 1–2 business days (Monday – Friday). This is the time it takes to process and pack your order.

Transit Time: 3–5 business days (Monday – Friday). This is the time your package is in transit with the carrier.

Total Estimated Delivery: 4–7 business days.

3. Tracking Your Order

Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor your shipment's progress via our carrier's website.

4. Shipping Carriers

We partner with reliable carriers including UPS, USPS, and DHL to ensure your supplements arrive safely.

5. Missing or Damaged Packages

If your package is marked as delivered but you haven't received it, or if it arrives damaged, please contact our support team within 48 hours.

6. Contact Information

For any questions regarding your order or shipping status, please reach out:

Email: support@gethalolabs.com

Phone: (307) 275-7831

Address: 1021 E Lincolnway, Cheyenne, WY 82001

NOTE: We are not responsible for shipping carrier delays.

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